Privacy Policy
Last Updated: [Insert Date]
At Gymstick Shop (“we”, “us”, or “our”), operating through gymstickzzone.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We collect the following types of information to provide and improve our services to professional athletes, fitness enthusiasts, and commercial gym operators:
- Personal Identification Information: Name, email address, phone number, shipping/billing address
- Payment Information: Credit/debit card details (processed securely via PCI-DSS compliant systems), PayPal email
- Transaction Data: Purchase history, order details, product preferences
- Technical Data: IP address, browser type, device information, cookies data
- Usage Data: Pages visited, time spent on site, navigation paths
2. How We Use Your Information
We use your information to provide the high-performance service expected by serious fitness professionals:
- Process transactions and deliver your premium fitness equipment
- Provide customer support with athlete-staffed responsiveness
- Improve our product offerings for commercial and home gym setups
- Prevent fraud and ensure transaction security
- Send order confirmations and shipping notifications
- Analyze website usage to enhance user experience
- Comply with legal obligations
3. Data Sharing and Disclosure
We may share information in these limited circumstances:
- Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
- Shipping Providers: To deliver your fitness equipment globally
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In connection with any merger or sale of company assets
We never sell your personal information to third-party marketers.
4. Data Storage and Security
We implement enterprise-grade security measures appropriate for our professional clientele:
- PCI-DSS compliant payment processing with 3D Secure authentication
- Encryption of sensitive data in transit and at rest
- Regular security audits of our systems
- Limited access to personal information on a need-to-know basis
Data is stored on secure servers and retained only as long as necessary to fulfill the purposes outlined in this policy.
5. Your Rights
As a valued customer, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal requirements)
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant data protection authority
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience:
- Essential Cookies: Necessary for website functionality and secure checkout
- Performance Cookies: Help us improve our site for serious trainers
- Analytics Cookies: Understand how customers use our equipment offerings
You can manage cookie preferences through your browser settings, though this may affect website functionality.
7. International Transfers
As we serve customers worldwide (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.
8. Changes to This Policy
We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date.
9. Contact Us
For any privacy-related questions or to exercise your rights, contact our athlete-staffed team:
Email: [email protected]
Address: Gymstick Shop, 23 Well St, Exeter, GB EX3D 8DB
